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Privacy Policy
Your privacy is important to Village Mall Video. We realize that visiting villagemallvideo.com (the “Website”) requires trust on your part. We value your trust very highly and pledge to you, our customer, that we will work to protect the security and privacy of your personal information.

We believe that you have a right to know the personal information that we collect from you, why we collect it and how we use the information. This Privacy Policy covers how we collect, use, disclose, store and protect your personal information.

1. Personal information collected

We collect personal information that you choose to provide voluntarily when using the Website. This information includes your name, email address. We may also ask for personal information when you contact us. This will allow us to protect your confidentiality by verifying your identity.

Village Mall Video does not knowingly collect personally identifiable information from individuals under 13 years of age who visit the Website. If a person under 13 years of age has provided Village Mall Video with personally identifiable information, we ask that a parent or guardian immediately contact Customer Service for assistance.

Purchase Information

When you make a purchase using a credit card, we collect your name and billing address for the card, the card type, number, and expiration date. We collect this information in order to verify your billing address. We also collect information that allows us to ship your purchase and keep you informed of the status of your order. This includes your email address and the name, address, and telephone number of the intended recipient(s). Billing information may also be provided over the phone by calling Village Mall Video at 1-585-872-0140.

Cookies and other computer information

When you visit the Website, you will be assigned a "cookie" (a small, unique identifier text file) to be stored on your computer's hard drive. The purpose of the cookie is to identify you when you visit the Website so that we can enhance and customize your online shopping experience.

You can choose to shop on the Website without cookies, but without these identifier files you will not be able to take advantage of certain features of our site. These features include remembering your password (so you don't have to log in each time you visit), storing your Order for later use and, in the future, providing a more personalized shopping experience. To shop without cookies, you can configure your browser to reject all cookies or notify you when a cookie is set. (Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.)

Other times we may collect personal information

From time to time, Village Mall Video may conduct surveys and contests via our Website, email, or other forms of media. If you choose to participate, we may request your name, email address, mailing address and other personal information. We will use your email address to respond to your questions, suggestions, and/or requests for assistance in using our site.


2. Use of your personal information

Information we collect on the Website may be used to enhance your shopping experience in the following ways:

  • Deliver merchandise that you purchase

  • Register you as a member of Village Mall Video

  • Bill your credit card for your purchases

  • Confirm your shopping orders

  • Respond to your customer service inquiries or requests

  • Notify you about sales and specials, as well as offers that compliment your shopping experience, unless you choose to opt-out of such communications

  • Find and stock the products you want

  • Customize your shopping experience



  • 3. With whom we share your personal information

    We never sell or rent your email address to any companies. We may use your email address to send you messages that describe new items, sales, specials and other offers that we think will be of interest to you. If you would like to opt-out of receiving these emails from Village Mall Video or its affiliates, please click on the Contact page and let us know.

    Aside from the purposes described above, we may also disclose your personal information in special circumstances if required to do so by law, court order or other governmental authority or when we believe in good faith that disclosing this information is otherwise necessary or advisable, including, for instance, to identify, contact, or bring legal action against someone who may be causing injury to or interfering with the rights or property of Village Mall Video, another user or anyone else that could be harmed by such activities.


    4. How you can decide what marketing communication you receive from us

    We may periodically send you email messages describing new items, sales, specials and other offers that we think will be of interest to you. If you would like to opt-out of receiving these emails from villagemallvideo.com, please click the Contact page and let us know.

    The only email messages you will receive from Village Mall Video when you elect not to receive informational emails will be to confirm any purchases you make on our site, let you know your order has been shipped, respond to your Help inquiries and to answer any other questions you may have about our site. We may also need to send operational emails to inform you of any changes to our site that might affect your personal information, or to announce product recalls.


    5. Changes to the Privacy Policy

    We reserve the right to change, modify or amend this Privacy Policy at any time, without prior notice, and we encourage you to check this Privacy Policy periodically for any changes. You are responsible for regularly reviewing this Privacy Policy and your continued use of the Website constitutes your agreement as to all such updated or modified Privacy Policies. By using or visiting the Website, you acknowledge that you have read, understand and agree to be bound by this Privacy Policy. If you do not agree to the terms of this policy, then do not use or visit the Website.


    6. How to contact Village Mall Video

    If you have comments or questions regarding our privacy policy, please Email Us. We will address any issue to the best of our abilities.

    Thank you for your support of our policies.


    Last updated: November 1, 2011

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